Refund Policy

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Please read these Terms & Conditions carefully before using this or any of the other SNKY CAT websites. In these Terms & Conditions, 'SNKY CAT' (Pronounced Sneaky Cat), ‘SC’, 'We,' 'us,' 'our,' or 'Company' refers to SNKY CAT, and you, the end user, are referred to as 'you,' 'your,' or 'user.

A legal disclaimer

1. Returns and Refunds

We want you to be completely satisfied with your purchase from SNKY CAT. If for any reason you are not satisfied, we offer returns and refunds in accordance

with the terms outlined in this policy.

2. Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items that show signs of wear or damage may not be eligible for a refund.

3. Time Frame for Returns

You must initiate the return process within 7 days from the date of receiving your order. After this period, we may not be able to process your return.

4. Non-Refundable Items

Certain items are non-refundable, including:

Gift cards.
Downloadable products.
Final sale items.

5. Return Process

To initiate a return, please contact customer care via chat or email. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

6. Refund Approval

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.

7. Late or Missing Refunds

If you haven't received your refund within the specified period, please check with your bank or credit card company. If the issue persists, contact us at [your contact email].

8. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

9. Exchanges

If you need to exchange an item, please contact customer care via chat or email. We will process the exchange once we receive and approve the returned item.

10. Contact Information

If you have any questions about our refund policy, please contact us at help@snkycat.com

Last Updated: Dec 4 2023